Shipping and Return
Free Shipping Worldwide
Free Shipping is done via CanadaPost., without tracking numbers.
Delivers in 4-8 business days for customers in North America
Delivers in 6-12 business days for customers anywhere else *Please note that these delivery times are approximate, and do not include the 1-3 days of handling time that it may take to pack and ship your order. Owl Monkeys cannot be responsible for carrier delays or errors that are out of our control.
Our free shipping service does NOT provide a tracking number.
A tracking number is available at a flat fee of $5.
14-Day Return Policy
We want you to be completely satisfied with your purchase. If you wish to return your purchase, you may do so with 14 days of receiving it. Returned items can be refunded or exchanged for other merchandise. Returns are always subject to inspection and acceptance by us. Returned items must be undamaged, unaltered, unworn and must include original tags and original packaging.
Please note that all sale and discounted items are FINAL SALE. Owl Monkeys cannot accept returns or exchanges on these items.
Prior to returning your item, please email us for a Return Authorization. This way, we can keep an eye out for your package. We cannot be held responsible for any unauthorized returns.
It is your responsibility to ship an item back for refund. If you received free shipping and your new total brings your total below the free shipping threshold, you will be charged for the original shipping.